ARIZONAH help centre

Answers for every stage of the delivery journey.

Browse 50 comprehensive questions covering booking, pricing, pickup, tracking, payments, shipment protection, accounts, business integrations and international shipping.

50 published answers across 8 operational categories.

04

Help category

Business and API

How do I open a business logistics account?

Create a customer account and contact the business team with expected volume, routes, billing needs, pickup schedule and integration requirements. Enterprise onboarding may include verification and commercial terms.

What can the ARIZONAH API do?

Authorized applications can request quotes, create shipments, read shipment status, list supported spots and receive webhook updates, subject to assigned scopes and environment settings.

How do webhooks work?

ARIZONAH sends signed event payloads to the configured endpoint when relevant shipment or payment events occur. Partners should verify signatures, return successful responses quickly and process events idempotently.

How should API keys and duplicate requests be handled?

Store secret keys only on secure servers, use the correct test or live environment, rotate compromised credentials and send idempotency keys for create operations so retries do not create duplicate shipments.

Need shipment-specific help?

Keep the tracking number ready and connect the issue to the correct delivery.

Contact supportTrack shipment