Answers for every stage of the delivery journey.

Coverage depends on current partner routes, origin, destination, product type and compliance requirements. Submit an international enquiry before tendering the package.

Common requirements include a commercial or pro forma invoice, packing list, identity or company details, country-of-origin information, transport reference and any product-specific permit or certificate.

The responsible party must be agreed before movement. Duties, taxes, brokerage, storage or inspection charges may not be included in the transport quote unless expressly stated.

Customs may inspect goods, reassess value, request documents, require permits or wait for duties. ARIZONAH can coordinate information but cannot guarantee or override a customs authority’s release decision.

Only where the route, carrier and law permit and prior approval is obtained. Batteries, chemicals, medicines, food, plants and other controlled goods may require specialist packaging, declarations and permits or may be refused.